Provides outsourced customer support services including online technical support, help desk support, and customer relationship management solutions.

A member-driven organization focused upon helping businesses to optimally leverage their investment in CRM solutions and technologies.

Management consulting firm for help desks and customer support centers.

Online forums and message board dedicated to service management and customer support.

Offers help in maximizing the revenue and cost savings via remote service offerings.

Offers customer relations management and professional customer support services.

A public wiki site dedicated to the ITIL approach to IT and customer support and management.

Provides businesses with a fresh new perspective on customer contact strategies

Provides customer support solutions leveraging multiple channels, including e-mail, telephone, chat and the web.

Research consulting firm that aligns organizations with their customers.