Customer service and sales strategy evaluating, developing, training and monitoring.
Provides tailored and off-the-shelf customer service training services, videos, and consulting. Based in Greater New York Metro area.
On-site customer service training for service representatives.
Develops front-line employees and the managers that support the front-line, specializing in quality assurance monitoring, assessment, and training.
Training and consulting in customer service, and telephone skills. Based in Ottawa, Canada.
Custom training solutions in customer service.
Tailored training courses in customer service and customer care for UK companies. Also includes a growing collection of "how to" articles.
Specializes in researching, preparing and delivering training programs
A retail consulting firm specializing in retail selling skills and customer service skills.
The CERES model places employees at the center of customer relations within the company