Case studies and best practices focused on customer relationship management.
Resource for customer service, call center and helpdesk professionals.
CRM news and information.
Assisting in the development of customer-centric e-business initiatives and ventures in technology, communications, finance, retail, advertising, and healthcare industries.
Customer relationship management and e-business news.
Features articles about using and setting up customer relationship management and sales force automation solutions.
News and commentary on CRM topics, including software and implementation.
Resource featuring weekly updated news and event schedules.
Resource center featuring news, event and conference schedules, employment opportunities, case studies and articles.
News, products, and tutorials for those interested in customer relationship management.