Agent and supervisor call center training on the web or CD-ROM.
Provides call center management services.
Contact center simulation-based training program for customer service, sales and coaching.
UK trade association representing the call and contact centres.
Offers call routing technology for dealer locator Allows customer calls made to centralized toll free number to be automatically and accurately distributed to a geographically appropriate dealer or call center.
Automated and multi media telecommunication service platform for self-help and high response inbound or outbound campaigns. Utilization of IVR, call and contact centre technology, text-to-speech, speech recognition, SMS, fax, email and access numbers.
Provider of interactive voice response (IVR), voice recognition, computer telephony, interactive web response and e-commerce software solutions to government, utility, insurance and higher education marketplaces.
Timeshared network based telesales dialing system.
Web-hosted applications service provider of customer contact center solutions with integrated interface for all channels of customer contact such as phone, email and web chat.
Offshore call centre providing outsourced Call Center services based out of the Philippines.